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Terms & Conditions


  • Each Order will constitute acceptance by the Customer of Teltherm Instruments Ltd’s Terms & Conditions.
  • Customer purchase orders for non stock items are binding only after written acceptance by Teltherm. Verbal orders of stock items are accepted.
  • Prices are subject to change without notice. Unless otherwise specified all Orders will be charged at prices prevailing at the date of delivery of the Goods and/or Services.
  • Clerical errors or omissions, whether in computation or otherwise in the quotation, acknowledgement or invoice will be subject to correction.

Teltherm Instruments Ltd reserves the right to:
  • Change the specifications, design and dimensions of their products without prior notice.
  • Change any price.
  • Change any provisions contained herein.
  • Special production runs or product orders may be subject to requirements such as minimum quantities and extended delivery times.
  • Special production run items cannot be returned for credit if they are not fit for purpose or have been ordered incorrectly – please check carefully at the time of placing your order.
  • Orders are subject to cancellation charges.
  • Payment is strictly cash unless an account application has previously been accepted by Teltherm Instruments Ltd.
  • Application forms to become an ‘On Account’ customer are available.
  • For ‘on account’ customers’ payment is strictly 20 days from receipt of invoice.
  • Failure to observe these payment conditions will result in the ‘on account’ customer being placed on ‘stop credit’ until the full amount is receipted.
  • Stock items returned for credit must be in new order & in the original packaging and are subject to a 15% restocking fee.
  • Please download & view our complete Terms & Conditions - download PDF adobe_pdf.jpg


If you are not sure what you are after or are in a hurry, call us today and talk to an expert on industrial instruments.

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+64 9 633 0040
5 / 343 Church Street | Onehunga
Auckland 1061, New Zealand