FAQs

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Does Teltherm hold stock?

Teltherm holds a comprehensive range of standard instruments ready for same day dispatch.

How fast can you deliver?

Due to the flexibility of our factory processes and the stocking of partially manufactured components, we are able to offer very fast deliveries of non standard products.

Do you sell quality products?

Teltherm takes quality seriously and its manufacturing business is registered by TELARC to ISO 9001:2000.
The Teltherm Laboratory is accredited by International Accreditation New Zealand (IANZ) to NZS/ISO/IEC 17025.

Can I Buy Goods On Credit?

We are happy to supply goods on credit to customers. To apply please fill out this application for credit and fax or post it back to us, our contact details can be found on our Contact Us page.

• Credit Application Form

Do you guarantee your products?

Our products are guaranteed for a period of one year from date of supply, but if the product does not show signs of abuse we will extend this by a further year. The warranty is based on “goods used fit for purpose” and the product in question must not have been subjected to misuse or abuse.

What about the future?

We are always looking for better ways to reach our customers, to seek future customers, and to improve our instrument designs.

Where can I get technical advice?

Teltherm has a vast wealth of technical knowledge due to its diverse cross section of staff and can offer advice on most industrial instrumentation applications - if we don't know the answer we will endeavour to find someone who can.  View our Technical Support page for contact details.